VMware Workstation crashes when copying folder to VM

Last Modified: Fri, 02 Apr 2021 14:59:14 +0000 ; Created: Fri, 02 Apr 2021 14:59:14 +0000

I005: FileIOCreateRetry: CreateFileW() returned ERROR_SHARING_VIOLATION, failing with FILEIO_CANCELLED

VMware Workstation Pro 15.5.7 build-17171714

Ubuntu 20.04 desktop guest VM with open-vm-tools
Was started from a snapshot (may not matter?).

Steps to reproduce

  1. On Windows host create a folder
  2. Create and save an Excel xlsx inside that folder
  3. Keep the Excel file open
  4. Right click to copy the folder from the host
  5. Attempt to paste the folder into a sub-folder on the guest VM
  6. My mouse went erratic and within 30 seconds the vmx just crashed

Solution

Version 15.5 is out of contact support so I couldn't contact VMware. Probably need to not copy+paste anymore or buy the upgrade.

Did not help

  • Uninstalled open-vm-tools, re-installed, rebooted, paste still crashed
  • Uninstalled open-vm-tools, installed vmware-tools, Segmentation fault during install, finished install, rebooted, paste still crashed